1. General Questions
What is MarrakechTaxi.com?
MarrakechTaxi.com is a professional transportation service offering airport transfers, city tours, and intercity travel across Morocco.
How do I book a taxi?
You can book directly on our website by selecting your pickup and drop-off locations, date, and time. After payment confirmation, you’ll receive a booking confirmation email.
Do you offer private transfers?
Yes, all our transfers are private, ensuring you enjoy a comfortable and exclusive journey.
Are your drivers professional?
Yes, our drivers are licensed, experienced, and trained to provide a high-quality service.
2. Booking & Payment
How can I pay for my transfer?
We accept online payments via credit card, PayPal, and other secure payment methods available on our website.
Can I pay in cash?
While all bookings must be prepaid online to confirm your reservation, cash payments can be arranged after a deposit is made or by contacting us directly for further assistance.
Are taxes and fees included in the price?
Yes, all prices displayed on our website include taxes and service fees.
Will I receive a booking confirmation?
Yes, after completing your booking, you will receive a confirmation email with all details.
3. Cancellation & Refunds
Can I cancel my booking?
Yes, but cancellation policies vary:
- For taxi services, cancellations made less than 24 hours before the service are non-refundable.
- For bookings that include hotel reservations, cancellations must be made at least 15 days in advance for a refund.
What if my flight is delayed?
Our drivers monitor flight schedules, and we adjust pickup times accordingly at no extra cost.
Is my deposit refundable?
No, deposits are non-refundable unless the service is canceled by us or our partners.
4. Service & Vehicles
What types of vehicles do you offer?
We provide a range of vehicles, including standard sedans, luxury cars, minivans, and minibuses to accommodate different needs.
Can I book a taxi for multiple destinations?
Yes, you can customize your trip with multiple stops. Please contact us for a personalized quote.
5. Contact & Support
How can I contact customer support?
You can reach us via:
📧 Email: [email protected]
📞 Phone: +212 6 00 31 66 81
Do you operate 24/7?
Yes, our customer service and transportation services are available 24/7.
For more details, visit MarrakechTaxi.com. 🚖✨